Shipping Countries:
Canada

Information:

MarKing Equipment and Engraving Limited ships to addresses within Canada.

Shipping Rates - CANADA
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Our shipping rates for orders placed online are as follows:

$10.00 - Shipping within the province of Ontario and Quebec.
$20.00 - Shipping within the provinces Manitoba, New Brunswick, Newfoundland, Nova Scotia,
               Prince Edward Island, Alberta, British Columbia and Saskatchewan.

Shipping Restrictions
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For orders shipped to P.O. Box addresses, rural postal codes, and remote locations considered "beyond points", please allow additional time for orders shipped to these addresses.

Shipping To Multiple Addresses
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Currently you cannot send items within a single order to different locations. If you are ordering products to send to different shipping addresses you need to place separate orders.

Redirecting An Order
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Please make sure your shipping address is correct — we cannot redirect orders once items have been shipped.

Return Policy
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We apologize if you have received an incorrect item and will gladly resolve this issue as soon as possible. All items will be verified before any actions are taken in these matters.

Please review your order and confirm that it is correct before submitting it to us. Your order is specifically made for you, and therefore MarKing Equipment and Engraving Limited cannot accept returns or refunds of personalized or customized products if the dissatisfaction is not due to an error by MarKing Equipment and Engraving Limited. For instance, we cannot refund personalized or customized products if the quality issue is due to typographical errors, misspelled words or name, incorrect grammar, unfinished text, sizing errors - either character height or overall size (our online program allows a PDF proof before ordering), or other information provided by the user.

Any special orders that are reconfigured or retrofitted are NOT eligible for return.

Unfortunately, we are not able to offer warranties on products in the following cases:
For any damage caused by re-inking our stamps with incorrect ink, or ink purchased from another company on our Trodat stamps (printy, professional lines), Traditional rubber stamps, pre-inked stamps, flash stamps (FastLight and Maxlight) and Colop stamps (printer and heavy duty lines).

Errors must be reported to MarKing Equipment and Engraving Limited within 4 business days after receipt of your order.

NOTE:  MarKing Equipment and Engraving Limited reserves the right to cancel your order at its discretion should the order be deemed fraudulent, inappropriate for language, content or material.

Questions
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Email our Customer Service at marking@sterling.ca or call us at 1-(877) 475-0111.