MarKing Equipment and Engraving Limited ships to addresses within Canada.
For shipping fees outside of Canada, please email our Customer Service at sales@marking.ca or call us at 1-(877) 475-0111.
COVID-19 UPDATE

MarKing
Equipment and Engraving Ltd. continues to prioritize the health and
well-being of our associates, customers, and communities during
COVID-19. We appreciate your business and understanding during these times.
We are doing everything we can to get your order
to you as quickly as possible. Due to the overwhelming demand for
deliveries across Canada, as well as modified practices by our shipping
partners to keep their workforce and customers safe, customers should
anticipate parcel delays for the foreseeable future. Therefore, we are
unable to give you an accurate estimate of your parcel's arrival date. We
appreciate your patience and understanding.
We thank you for being patient and understanding as we navigate through these times!
Shipping Rates - CANADA

Our shipping rates for orders placed online are as follows:
$10.00 - Shipping within the province of Ontario.
$13.00 - Shipping within the provinces of Quebec and Manitoba.
$17.00
- Shipping within the provinces of New Brunswick, Newfoundland, Nova Scotia,
Prince Edward Island.
$22.00
- Shipping within the provinces of Alberta, British Columbia and Saskatchewan.
$30.00 - Shipping for Northwest Territories, Nunavut and Yukon.
If you are local, pick is always FREE!
Please select "Pick up at MarKing" option. Pick ups are available at
the end of the business day.
For shipping fees outside of Canada, please email our Customer Service at sales@marking.ca or call us at 1-(877) 475-0111.
Order Processing and Shipping Times

"SAME DAY" Order Processing Times:
Our “same day” shipping policy ONLY
applies to these categories and items and must meet the shipping option
requirements chosen. All other categories and items process as a
regular order.
Trodat Text Stamps - (excludes the Trodat Multi Color Impression stamps)
Trodat Date Stamps
Traditional Rubber Stamps
Shipping "Purolator" option:
Orders are manufactured and shipped on business days only. Qualified
“same day” shipping orders placed with credit card payment* before our
"same day" shipping cut-off time of 10:00am EST will be shipped same
day** Monday to Friday. All orders placed after the cut-off time will be
shipped the following day (Friday orders after cut-off will be shipped
the following Monday). Orders placed on weekends or holidays will be
processed the next business day.
We ship your parcel by Purolator®.
Purolator
guarantees delivery to many urban destinations in Canada by the end of
day the next business day. MarKing Equipment and Engraving Limited is
not responsible for Purolator® not meeting their delivery schedule.
Orders placed before 10am Eastern Standard Time, will be produced and shipped out via Purolator Ground service the same day. To determine delivery time please use the Purolator shipping time online tool. Enter the "From Postal Code" as L3R 3L4 to your postal code.
*Orders not processed with a
credit card online may result in not shipping same day as we cannot ship
out without approved credit card payment. If you did not pay by credit
card, we will call when ready to ship to receive your credit card
information, once credit card approval is done, we then ship your order
to you.
**Some
restrictions may apply on certain item(s)/product(s) not shipping “same
day”, such as item(s)/product(s) not qualified, large quantity ordered, a
special item(s) ordered, or payment has not been received.
Shipping "Pick up at MarKing" option:
Orders
are manufactured on business days only. Qualified “same day” shipping
orders placed before our "same day" cut-off time of 10:00am EST will be
available same day** Monday to Friday AFTER 3:00pm. All orders placed
after the cut-off time will be available the following day, or when it
is convenient for you to stop by (Friday orders after cut-off will be
available the following Monday after 3:00PM). Orders placed on weekends
or holidays will be processed the next business day.
You are not
obligated to pick up same day, you may come next day or another day at
your convenience. We are open M-F 8:30am-4:30pm EST.
**Some
restrictions may apply on certain item(s)/product(s) not shipping “same
day”, such as item(s)/product(s) not qualified, large quantity ordered,
a special item ordered, or payment has not been received.
____________________________________________________________________________
Regular Order Processing Times:
Our regular manufacturing and shipping policy of item(s)/product(s) that do not qualify for our same day shipping policy is 2-3 business days.
Shipping "Purolator" option:
Orders
are manufactured and shipped on business days only. Orders placed with
credit card payment* will be shipped Monday to Friday.
We ship your parcel by Purolator®.
Purolator
guarantees delivery to many urban destinations in Canada by the end of
day the next business day. MarKing Equipment and Engraving Limited is
not responsible for Purolator® not meeting their delivery schedule.
Orders placed before 10am Eastern Standard Time, will be produced and shipped out via Purolator Ground service the same day. To determine delivery time please use the Purolator shipping time online tool. Enter the "From Postal Code" as L3R 3L4 to your postal code.
*Orders
not processed with a credit card online may delay shipping as we cannot
ship out the order without approved credit card payment. If you did not
pay by credit card, we will call when ready to ship to receive your
credit card information, once credit card approval is done, we then ship
your order to you.
**Some
restrictions may apply on certain item(s)/product(s) taking longer
manufacturing times such as large quantity ordered or a special
item(s)/product(s) ordered
Shipping "Pick up at MarKing" option:
Orders
are manufactured on business days only. Orders placed will be available
Monday to Friday AFTER 3:00pm. We are open M-F 8:30am-4:30pm EST.
**Some
restrictions may apply on certain item(s)/product(s) taking longer
manufacturing times such as large quantity ordered, a special item(s)
ordered, or payment has not been received.
Shipping Rates - USA

Our shipping rates for orders placed online are as follows: (pricing listed is in Canadian Dollars)
$7.50 - First-Class Mail™ 5-7 days. Shipping within all states except Hawaii.
$12.50 - Priority Mail™ 3-5 days. Shipping within all states except Hawaii.
$32.50 - Priority Mail Express™ 2-3 days. Shipping within all states except Hawaii.
$60.00 - Shipping to the state of Hawaii
Shipping Restrictions

For
orders shipped to P.O. Box addresses, rural postal codes, and remote
locations considered "beyond points", please allow additional time for
orders shipped to these addresses.
Shipping To Multiple Addresses

Currently you cannot send items within a single order to different
locations. If you are ordering products to send to different shipping
addresses you need to place separate orders.
Redirecting An Order

Please make sure your shipping address is correct — we cannot redirect orders once items have been shipped.
Shipping Outside of Canada

We cannot determine if customs will charge you for an import
duty/fee. MarKing Equipment and Engraving Limited is not responsible for
any additional charges that may occur due to customs in your country
(we will not pay for this fee and accept no returns and we do not offer
refunds). Please make sure you are available to sign for your package if a signature is required.
Return Policy

We
apologize if you have received an incorrect item and will gladly
resolve this issue as soon as possible. All items will be verified
before any actions are taken in these matters.
Please review your
order and confirm that it is correct before submitting it to us. Your
order is specifically made for you, and therefore MarKing Equipment and
Engraving Limited cannot accept returns or refunds of personalized or
customized products if the dissatisfaction is not due to an error by
MarKing Equipment and Engraving Limited. For instance, we cannot refund
personalized or customized products if the quality issue is due to
typographical errors, misspelled words or name, incorrect grammar,
unfinished text, sizing errors - either character height or overall size
(our online program allows a PDF proof before ordering), or other
information provided by the user.
Any special orders that are reconfigured or retrofitted are NOT eligible for return.
Unfortunately, we are not able to offer warranties on products in the following cases:
For
any damage caused by re-inking our stamps with incorrect ink, or ink
purchased from another company on our Trodat stamps (printy,
professional lines), Traditional rubber stamps, pre-inked stamps, flash
stamps (FastLight and Maxlight) and Colop stamps (printer and heavy duty
lines).
Errors must be reported to MarKing Equipment and Engraving Limited within 4 business days after receipt of your order.
NOTE: MarKing Equipment and Engraving Limited reserves the right to
cancel your order at its discretion should the order be deemed
fraudulent, inappropriate for language, content or material.
Questions

Email our Customer Service at sales@marking.ca or call us at 1-(877) 475-0111.